Shipping policy

Thank you for shopping with ElysWrld. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

• Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
• Custom or personalized items may take 5–7 business days to process before shipping.
• You will receive an email confirmation when your order has been shipped.

2. Shipping Destinations

• Currently, we ship to the United States, Canada, and the United Kingdom.
• Orders outside these regions are not accepted at this time.

3. Shipping Methods & Costs

• Standard Shipping: FREE for all orders.
• Estimated delivery times:

Delivery times are estimates and may vary due to customs, postal delays, or other unforeseen factors.

4. Order Tracking

• Once your order ships, you will receive a tracking number via email.
• You can use this number to track your package on the carrier’s website.

5. Shipping Issues

If your order is lost, delayed, or damaged:

• Check the tracking information.
• Contact the carrier for delivery inquiries.
• If the issue persists, email info@elyswrld.com with your order number and details.

We will assist in resolving the issue promptly.

6. Customs, Duties, and Taxes

• Customers are responsible for any customs fees, import duties, or taxes applied to international orders.
• ElysWrld is not responsible for delays caused by customs processing.

7. Address Accuracy

• Please ensure your shipping address is accurate and complete.
• Orders returned due to incorrect or incomplete addresses may incur reshipment fees.

8. Contact Us

For questions regarding shipping, delivery, or tracking:

ElysWrld Support
📧 Email: info@elyswrld.com
📞 Phone: +1 831-902-5530